常見問題

解答客戶常見各類問題

  • I would like a consultation for the product which will best suit my application.

    Please use the various search options to extract product information. In regards to consultation for the selected product, please contact a distributor or PATLITE sales representative.

  • I'm not sure where to place my order.

    Because our company has distributors available, please contact your nearest distributor or one of our PATLITE sales offices for purchasing information.

  • Where should I inquire for prices, stock availability, and delivery time, etc.?

    Please contact your nearest distributor or one of our PATLITE sales offices.

  • Where should I inquire for directions of product use, wiring method, etc.?

    For checking with technical contents, please contact our customer support (technical consultation center). Currently, inquiries regarding our general products (new models, custom-made items, discontinued products), and the basic directions for use, etc. can be directed to our sales offices.

  • Who should I ask when I cannot understand the contents of product data, such as the catalog, operation manual, etc.?

    For checking with technical contents, please contact our customer support (technical consultation center).

  • Where should I inquire when I think I need to make a repair request?

    Because our company has distributors available, please contact your nearest distributor. Please inquire at our sales office for your nearest distributor. However, some products can be handled directly from our company. (Please refer to the page about "repair".)

  • I would like an estimate.

    Our company would like estimate inquiries to be directed towards our distributors.
    You can request an estimate from one of our distributors. You can inquire at our sales office for a distributor near you.
    PATLITE Sales Offices
    *In addition, some products can be purchased online at our "PATLITE store".

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